All client conversations are handled by our team of college-educated individuals, licensed health care representatives, and dedicated social service professionals. Each day, our behavioral health counselors, information and referral specialists, and certified health service representatives triage and adjudicate a wide variety of issues. We interact with people of diverse ages, cultures, socio-economic backgrounds, and educational levels.
We excel at combining people, process, and technology to provide comprehensive and sensitive solutions to meet people where they are. That includes geographically, method of communicating (text, call, email, or online), and time of day.
Whether we are speaking with a: