Changing Lives, One Conversation At a Time

Our CALLS PLUS round the clock team of multilingual, multicultural, multigenerational experts provides customizable communications services to a wide variety of clients nationwide. Services include school safety hotlines, case intake and counseling, nurse triage, end-to-end patient management, trend analysis, Information & Referral services, maintenance work order generation and dispatch, among others.

 
 
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A Leading Provider

We have a seasoned history of critical communications services. Our live contact center features diverse and highly trained teams of customer, health and social representatives. We offer communications management to handle your organization’s customer service and growth needs.

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“For the past 15 years, we have relied on CALLS PLUS to manage communications after hours with mandated reporters and abuse victims. They have outstanding around the clock service.”

Director of a Leading Social Services Agency in New England

 
 
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Who We Serve

Our wide-ranging expertise coupled with our commitment to excellence allows us to serve a variety of clients across the nation. Whether that is a small law firm in Rhode Island requiring after-hours services or a state agency requiring a dedicated child abuse hotline service, we have the experience and skill set to meet your needs. Our clients include:

 
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Solutions

It is our business to understand your business. Our wide-ranging experience coupled with our commitment to excellence allows us to serve a variety of clients across the nation. Whether via call, text, email, mobile app, or website, we allow individuals in need to communicate how and when it is most convenient for them.

 
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Social Service Case Management

Abuse & Bullying Reporting

Medical & Behavioral Health Intake

Facility Maintenance Request Intake

Ethics & Compliance Reporting

Information & Referral Services

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“We are pleased that our goals are being met, and that this service allows us to provide the same level of services provided by our office staff 24 hours per day.”

Executive Director of an Adult Protective Services Department

 
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Discover How We Can Design a Solution That is Right For You.